Cancellation/Refund Policy

Refund Policy: JALANDHAR ENTERPRISES SURGICAL INDUSTRIES reserve the right to cancel any order. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time. Cancelled orders will be refunded to the users in the same mode payment was made within 10 working days and user we'll be informed via email or call.

Return Shipping: Customer is responsible for return shipping because we are using private courier service, and not able to arrange pickup from customer place. If any product is found to be defective, JALANDHAR ENTERPRISES SURGICAL INDUSTRIES will promptly exchange, but customer must be notified within 7 days after delivery.

How do I cancel an order?
If you cancel your order before your product has shipped, your order will automatically consider as cancelled. If the cancellation is after your product has shipped, contact Customer Support and follow advice. To cancel an order please send us mail with subject “Please Cancel order ID”.

If the Order Cancellation Before Dispatch:

If order is cancelled before dispatch, full refund will be made.

If the Order Cancellation After Dispatch:

Refund will be made, after deducting actual Shipping/freight Charges only.